Awesome Airbraker: Laurel & Wolf

We would like to welcome Laurel & Wolf as the 31st Airbraker in our “Awesome Airbrakers” series.

Laurel Wolf logo

What value does Laurel & Wolf provide?

We believe in the power of great design and how it can transform the way we live, work, and love! If you think about it, the way furniture is placed in a space will dictate the way people interact with one another. However, since the creation of interior design as a profession, interior designers have only been accessible to the very wealthy. Homes and businesses all over the world have suffered in drab silence as they waited wistfully to be improved. They watched their swankier counterparts remodel, renovate, and redecorate, wishing desperately that their time would come.

What do you like about Airbrake?

Airbrake helps building better product by allowing us to know what issues our customers are experiencing before they even tell us about it. Early on in our company, Engineering would handle support issues directly with customers, since we didn’t have the amazing Client Services team that we do now. I think a big part of our early success as a company is due to us emailing customers acknowledging the error they’ve just seen, and letting them know that we are either handling it manually for them, or pushing up a fix to production as we speak.

How do you normally deal with Airbrake exception reports?

When an Airbrake Exception report comes in, we create a bug ticket in Pivotal Tracker using the integration. This helps us to triage and prioritize the issue appropriately, as well escalate it to the appropriate place in the organization.

Setup. Environment, Language, Tools, Etc.

Rails, Heroku, SCSS, Postgres, React, Flux, RSpec, and Redis.

How long have you been using Airbrake?

1 year.

Tell us how your company started?

Leura Fine is a professional interior designer turned entrepreneur. After working as the senior designer for one of the world’s top interior design firms (Architectural Digest Top 100, International Interior Designer of the Year, and as seen on Bravo’s “Million Dollar Decorators”), Leura launched her own interior design business, Leura Fine Interiors (also featured on HGTV). Frustrated by the archaic business model of the interior design world, Leura decided it was time to democratize the industry by establishing a better way for clients and designers to get connected and work together.

Laurel & Wolf was born from this idea and makes interior design easy and affordable to all. Through a marketplace platform, Laurel and Wolf offers customers multiple designs for their space from professional interior designers for a flat fee. Leura believes in the power of great design and how it can transform the way you work, live, and love.

Favorite Music to Hack to.

I personally like the ambient noise of regular office distractions, i.e. no music, but other engineers prefer Beethoven and Spa Music.

Would you like to add anything else?

Twitter Account: @_kulte 
Favorite food: Anything made where the kitchen holds itself to the same standards as I do in my craft.

 

Thank you Laurel & Wolf for being an awesome member of Airbrake Bug Tracker family.