What value does Loopline Systems bring to its customers?
Loopline Systems offers a lightweight SaaS solution which is easy to implement and provides ongoing, actionable insights for executives and employees by linking data on performance with personal potential and contentment. By means of guided processes, loopline fosters individual committment, enabling high-quality feedback and development.
What do you like about Airbrake?
We where looking for a pure Application Monitoring solution without any noise besides that. Some other tools we used added infrastructure monitoring on top. But we use nagios and cacti for that already 🙂
Airbrake really focuses on the main use case, and does that pretty well.
The integrations are super helpful. We use the Jira and Slack integration. Having errors reported to Slack immediately helps us react as fast as possible. The thing with errors is: You will have them, but you need to see them.
The Airbrake Support is great, it usually takes max 24 hours to get answers. 24 hours sounds long, but we are based in Germany. So due to the time delay direct communication is not possible most of the time. Having an answer the next day is perfect and suitable most of the time.
What could Airbrake do better?
The integrations are great. Using them in the UI a little more would be cool. An example: showing that a JIRA issues is connected + showing the issues status right next to the report.
Setup, Environment, Language, Tools, Etc.
Our TechStack consist of SaltStack to manage our infrastructure. Symfony on the backend, Angular.JS on the frontend and a lot of ruby and bash scripts 🙂
How long have you been using Airbrake?
Almost half a year now.
Favorite Music to Hack to.
Any type of electronic/dance music, vocal trance is perfect.
Would you like to add anything else?
Keep on doing a great job Airbrake!
Thank you Loopline Systems for being an awesome member of Airbrake Bug Tracker family 🙂