Awesome Airbraker: OpenTable

Dec 10, 2021 12:33:27 PM | Awesome Airbraker: OpenTable

What is Venga? and how does Airbrake Bug Tracker help them build a better product?

We would like to welcome OpenTable as the 34th Airbraker in our "Awesome Airbrakers" series.

What value does Venga bring to it's customers?

Venga is a CRM and business intelligence platform that revolutionizes how restaurants connect with their guests.

What do you like about Airbrake?

Being notified when an error occurs in production is invaluable. Instead of combing log files looking for things out of the ordinary, we get an email pinpointing the exact thing that went wrong. This lets us respond quickly and correct the problem, hopefully before our users even notice that something went wrong.

How do you normally deal with Airbrake exception reports?

We review exception reports as they come in. A quick scan is usually enough to know whether this is a critical problem or can be handled later. The number of occurrences of an error also helps us determine whether this is a one off situation or something that is happening repeatedly.

Setup. Environment, Language, Tools, Etc.

We use a mix of environments and languages at Venga. Our heavy data processing is done in C# while our front end is Ruby on Rails and Javascript

How long have you been using Airbrake?

Almost a year.

Would you like to add anything else?

Thank you Venga and OpenTable for being an awesome member of Airbrake Bug Tracker family.

Written By: Airbrake