Account cancellation

As a general policy, we will not cancel your account for you. We want to make sure that requests to cancel accounts are legitimate.

How to cancel your Airbrake account

cancel-account.png

To cancel an account, have an administrator on your account go to the Account & billing page and cancel your account by clicking the “Cancel Account” button. This section can be found under your user name in the upper right corner -> Account & billing or at this URL:

https://airbrake.io/account/edit

Having trouble?

If you have a situation where the admin has left your company or otherwise cannot cancel an account, let us know and we’ll attempt to help. In this situation, we will attempt to get some confirmation that we’re speaking to the right company beforehand. We won’t just cancel an account based on one request in the help section.