When a user reports a software crash that your development team hasn't seen before, you may not have the context to easily resolve the problem. You can search through your log files, but the root cause is not always evident, and you may not know exactly what user actions took place before the crash occurred. You can rely on user feedback to help you learn what went wrong, but without complete visibility into the problem cause, it can be a time-consuming process to reproduce the error and learn how to fix it.
In order to improve your crash reporting, it can be valuable to use an error monitoring tool like Airbrake. Airbrake's crash reporting tools help you assess software quality by providing real-time alerts when new issues arise, and generating detailed reports about what caused them.
Airbrake's crash reporting tools include:
- Stack trace and Breadcrumbs (depending on programming language) to help you understand the full context around a user error. Get to the root cause by learning exactly what user actions took place when the error occurred
- Support across multiple platforms including Linux, Microsoft, iOS, and Android
- Streamlined integration with other development and issue-tracking tools, including GitHub, Slack, JIRA, and Firebase
- Crash reporting data aggregation to help you understand which users are impacted by a particular error, and how many users overall are affected
- Real-time notifications to alert you to new software issues as they arise
When using Airbrake for error monitoring, you can instantly get in-depth context around both larger software crashes, and more minor errors. Airbrake's dashboard provides you with the context and historical data to help you understand how performance is trending over time, and how frequently errors are occurring. You can understand why they occurred, and resolve them quickly so that they don't negatively impact the user experience.
Improve your error monitoring process and get complete visibility into your software crashes. Get a free trial of Airbrake today.
“It wasn’t until we switched to Airbrake that we finally were able to get our exception emails under control. The ability to see your errors in one place, mark them as resolved, and organize them by deploy makes all the difference.”